Frequently Asked Questions
Welcome to our Frequently Asked Questions page, designed to provide you with quick and comprehensive answers to common queries. We understand that your time is valuable, so we've compiled this list to address your concerns promptly. If you don't find the information you're looking for, feel free to reach out to our dedicated support team for personalized assistance.
Do you sell directly to the general public?
Sorry, we do not sell products to the general public. If you are interested in purchasing an item, please contact your local liquor store or fine wine retailer for details on how to order your desired item.
What states or territories do you currently service?
We service retail and restaurant accounts throughout Maryland, Delaware, Virginia, and Washington DC. Distributing to a concise designated service area allows us to streamline logistics, provide more efficient support, and ensure that customers in these regions receive prompt and personalized service.
Can I pick up my order at your warehouse?
Yes, you can pick up your order at one of our warehouses in Maryland, Delaware or Virginia. Please call our main office at (877) 890-9020 to arrange pick up details before arriving at the warehouse.
How can I place an order?
You can place an order directly through your local sales representative or by calling our customer service department at (877) 890-9020.
Can I pick up my order at your warehouse?
Yes, you can pick up your order at one of our warehouses in Maryland, Delaware or Virginia. Please call our main office at (877) 890-9020 to arrange pick up details before arriving at the warehouse.
Can I pay my Lanterna bill online?
Yes! CLICK HERE to pay your bill with Melio. This easy online bill pay service gives small businesses the flexibility to pay and get paid exactly how they want. Pay domestic and international vendors, expedite payments, or pay by card—all in one place.